Merchandise must be returned within 14 days of the order delivery date to be eligible for a refund.

Store credit is available as a return option up to 30 days after the order delivery date.

Merchandise must be unworn, unwashed, unstained and unperfumed.

Merchandise must have all tags, including any Hello Molly hangtags, attached.

All footwear returns must include the original shoebox in its original condition, without postal labels.

Handbags sold with a dust bag or other packaging must be returned with the original dust bag and packaging.